Work

The systems we build.

Three shapes of system, the operational problem each one solves, and the research that says the problem is real. Client engagements are covered by confidentiality — we’ll walk you through them on a call.

Systems

Voice AIHome services · clinics · multi-location retail

Voice agents that finish the job

34%of calls to HVAC businesses are answered by a personInvoca Home Services Benchmarks, 2026 · n = platform data across 10 industries

An agent that answers every inbound call, works out what the caller needs, books it into the live calendar, and writes the record — in more than one language, at 2am.

How we build it: The test we hold it to: can it book, or does it only capture? Anything that just takes a message has moved the queue, not closed it.

Streaming ASRProvider fallbackCalendar + CRM write-back

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Business SystemsField services · professional services · distribution

One system instead of eleven tools

164apps at the average mid-market company — up 41% in a yearBetterCloud State of SaaS, 2026 · survey of 525 IT and security professionals

The CRM, the scheduling, the quoting and the job record in one place, built around how the work actually happens rather than around a vendor’s object model.

How we build it: The design rule: the fastest way to do the job has to be the way that records it. Ask for eleven fields and the team will stop using it.

Next.jsPostgresIntegration layer

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Automation & AI AgentsDistribution · retail · operations teams

Inventory and document workflows that stay true

2×the stockout rate when inventory records are wrongGruen & Corsten, FMCG out-of-stock study, 2007 · 4.1% vs 8.9% OOS rate

Stock, orders and documents captured at the moment they move — so the count is a by-product of the work instead of a Friday-afternoon reconciliation project.

How we build it: We fix the capture points before the reporting. A system fed by the same broken inputs produces the same wrong numbers, faster.

OCR + extractionPostgresScheduled reconciliation

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Book a working session

Bring us your messiest process. We’ll map it — free.

45 minutes with the engineers who’d build it. You leave with a build/don’t-build answer and an honest sense of cost — whether or not you work with us.

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