Industry · Retail
AI agents that handle ops, not just chat.
Inventory questions, order issues, returns — your back office runs on patterns AI can absorb. We build agents that take action, not just answer.
The problems we solve
Customer service is your highest-volume cost
Every order, every refund, every shipping question costs human time. Most are repeatable.
Inventory mismatches cost you sales
When a product is out of stock or mispriced, the agent that should reroute the order doesn't exist.
Personalization at your scale is hard
Custom recommendations, segmented messaging, dynamic pricing — you know it works, but you don't have time to ship it.
Privacy-first, payment-safe
PCI considerations: we don't process or store payment data. PII handled per GDPR. Order and customer data flows through your existing systems with audit logging.
What we’d build for you
Examples — not actual case studies until real ones land.
Resolves 60%+ of order issues without human
Order operations agent
Reads OMS, knows your return policy, can issue refunds within scoped limits.
Stockout alerts before they happen
Inventory + restock co-pilot
Flags slow movers, predicts stockouts, drafts reorder POs for human approval.
Email / push CTR up 2–4×
Personalization engine
Real-time segmentation based on browsing + purchase history, not last-week's analytics.
Retail engagements start at $12.5k for MVP, $4.5k/mo retainer for ongoing optimization.